Analysis of the Knowledge Gap and Its Fulfillment Strategies at Course Institutions with Limited Instructor Resources

Andre Pratama Siregar; Arya Dikta Pratama; Bayu Pratama; Diaz Nurhadi; Muhammad Yoga Khodani; Rifky Fakhri Maulana Siregar

doi:10.5281/zenodo.24012248

Authors

Andre Pratama Siregar Universitas Royal
Arya Dikta Pratama Universitas Royal
Bayu Pratama Universitas Royal
Diaz Nurhadi Universitas Royal
Muhammad Yoga Khodani Universitas Royal
Rifky Fakhri Maulana Siregar Universitas Royal

DOI:

https://doi.org/10.5281/zenodo.24012248

Keywords:

Knowledge gap, instruktur tunggal, lembaga kursus, analisis kesenjangan, strategi pemenuhan

Abstract

Lembaga Kursus dan Pelatihan (LKP) GTC.com Genius Technology Course merupakan lembaga pelatihan yang memiliki sumber daya instruktur terbatas, yaitu hanya satu orang instruktur yang mengampu seluruh bidang pelatihan. Kondisi ini berpotensi menimbulkan knowledge gap atau kesenjangan pengetahuan antara kompetensi yang dimiliki instruktur dengan kebutuhan peserta dan pasar. Penelitian ini bertujuan untuk mengidentifikasi knowledge gap yang terjadi dan merumuskan strategi pemenuhannya. Metode yang digunakan adalah pendekatan kualitatif dengan studi kasus, meliputi wawancara mendalam, analisis dokumen, dan kuesioner terhadap 12 responden mantan siswa PKL. Hasil penelitian menunjukkan bahwa instruktur memiliki kompetensi tinggi pada bidang Microsoft Office dan desain web dasar, namun mengalami gap kritis pada bidang desain grafis, framework pemrograman web, JavaScript, dan jaringan komputer. Dampak gap ini menyebabkan ketidakpuasan peserta dan rendahnya kompetensi lulusan. Strategi yang direkomendasikan mengacu pada model SECI meliputi penambahan instruktur pendamping (sosialisasi), peningkatan kompetensi instruktur melalui pelatihan (eksternalisasi & internalisasi), pengembangan modul ajar yang komprehensif (kombinasi), serta pemanfaatan platform pembelajaran online sebagai suplemen (internalisasi).

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